Category Archives: COVID-19

CHCC Services Update: April 17

COVID-19 Resources and Services

COVID-19 Info Lines: 285-1352 / 1542 / 1672 / 1854
Available Daily from 7:30AM to 8:00PM
Members of the community who are concerned about COVID-19-like symptoms they are experiencing can call the CHCC’s COVID-19 Info Lines to describe their symptoms and determine if they should speak with a medical professional. Callers can choose to talk to medical staff via a video chat or the telephone about the symptoms they’re having.

Mental Health Support Lines: 285-1856 / 1857
Available Monday-Friday from 7:30AM to 4:30PM
For mental health support and coping skills.

COVID-19 Information and Resources on the CHCC Website
http://chcc.gov.mp/coronavirusinformation.php

Entrance Screening
Everyone will be screened for symptoms and recent travel, and have their temperature taken before entering the CHCC facility. We are temporarily suspending visiting hours.

COVID-19 Health Tent

Monday to Friday (7:00AM-6:00PM) | Saturday and Sunday (8:00AM-5:00PM)
Patients arriving at CHCC with respiratory symptoms or fever will be screened outside of the main CHCC facility in a tent near the main hospital entrance on the upper level. During patient examination, the medical provider will determine if the patient has COVID-19 symptoms and provide care as needed.

Parking

The upper level parking area of the CHCC’s Navy Hill Campus will not be available for use. A Medical Care and Treatment site is being erected as a preparedness and infection control measure.

You may park in the lower level parking areas, or at the tennis courts at the corner of Navy Hill Rd. and Chalan Pale Arnold (see map below). This does not affect the drive-thru pharmacy service on the lower level.

A COTA bus will be available for shuttling staff and patients to and from the tennis courts. In order to ride the COTA shuttle, you MUST wear a face covering.

Outpatient Clinics

Family Care Clinic: Monday to Friday (7:30AM -4:30PM) and Saturday (8AM-5PM by appointment only)
Women’s Clinic: Monday to Friday (7:30AM -4:30PM)
Children’s Clinic: Monday to Friday (7:30AM -4:30PM)

Call 234-8951 to schedule an appointment at any of the CHCC outpatient clinics.

Outpatient visits to the clinics are limited to the patient. For example, if a child has an appointment in the Children’s Clinic, only one parent or guardian may accompany them. Parents with multiple children should leave other children with a caretaker. Please plan accordingly.

Telemedicine is now available at the CHCC
We’re taking social distancing seriously! If you have an appointment scheduled at the Family Care Clinic or Children’s Clinic, you may be able to visit your doctor from home via phone or internet.

If you already have an appointment scheduled, call to see if your visit can be switched to telemedicine. Unfortunately, we may not be able to accommodate every request. The ability for our providers to conduct a remote visit depends on the reason for your visit, and the type of care you need.

Pay your bill by phone
The CHCC is available to receive credit card payments over the phone by calling 670-236-8319. Someone will be available 24/7 to receive and process your payment. We accept VISA, MASTERCARD, JCB, & DISCOVER cards.

Outpatient Pharmacy

OPEN Monday to Friday (8:00AM-6:00PM); Weekends and Holidays:(8:00AM-5:00PM)

For refill: Patients can call ahead to refill prescriptions at 236-8798. Have your prescription number ready. Electronic-transmission of prescriptions (eRx) by medical providers is encouraged or can be sent by fax to 233-1156.
To pickup: The CHCC Outpatient Pharmacy is set up to do curbside pickup of medications at the Public Health/Dental entrance.
To drop off: Patients coming from the community, ER, or clinics can drop off prescriptions in this area by car or drive-through.
For payment: We are accepting cash and/or card payments at the drive-thru area.

Dental Clinic

OPEN Monday to Friday (7:30AM -4:30PM)

The CHCC’s Dental Clinic is currently open for dental emergencies only. Dental emergencies include: heavy bleeding from the mouth, tooth trauma, swelling or infection, and severe toothaches (pain prevents you from eating or sleeping and is does not respond to over the counter pain medication).

Public Health Services

Immunization Clinic
For children’s vaccinations, please visit the CHCC Children’s Clinic. For adult vaccinations, please visit CHCC Family’s Care Clinic.

Tuberculosis/Hansen’s Prevention Program & HIV/STD/VH Program
Patients of these programs will be contacted by program staff for more information.

Breast and Cervical Cancer Screening Program and Nicotine Cessation Program services are temporarily unavailable.

Environmental Health Services

Food safety training, vessel clearance, food & drink inspection and complaint follow-ups, and burial plot assignments are still available.

Monday to Friday 7:30AM-4:30PM
Please call 664-4870/72/73

Other CHCC Services

Health & Vital Statistics Office
OPEN Monday to Friday (7:30AM-11:30AM)

Cafeteria
The cafeteria has adjusted their hours to Monday to Friday 7:00AM-1:00PM We are limiting the number of visitors in the cafeteria to 10 people at one time.

Funerals
If you plan to visit the CHCC chapel for a funeral, you will be asked to limit the number of visitors to 10 people in the chapel at one time. This is done to increase the physical space between individuals so we can avoid the spread of illness and protect the safety of our health care facility. Your cooperation is highly appreciated.

Stay home! Save Lives! Stay safe Marianas.

CHCC Services Update: March 30

COVID-19 RESOURCES

COVID-19 Info Line
For information about COVID-19 symptoms and other information. Please call 285-1352/1542/1672 or 1854. Available 24/7.

Mental Health Care Line
For mental health support and coping skills.
please call 285-1856/1857. Available 24/7.

CHCC Facebook: www.facebook.com/cnmichcc

CHCC website: www.chcc.gov.mp

Entrance Screening

All visitors to the CHCC will be screened for symptoms and recent travel, and have their temperature taken. Non-patients with a fever will not be allowed in the facility.

No guests are allowed in the CHCC hospital. Patients who are admitted to the hospital will be limited to one caretaker at a time.

COVID-19 Health Tent

Patients arriving at CHCC with respiratory symptoms or fever will be screened outside of the main CHCC facility in a tent near the main hospital entrance on the upper level.

Monday to Friday 7AM-6PM | Saturday and Sunday 8AM-5PM

Outpatient Services

Family Care Clinic: Monday – Friday (7:30AM -4:30PM) and Saturday (8AM-5PM by appointment only)
Women’s Clinic: Monday – Friday (7:30AM -4:30PM)
Children’s Clinic: Monday – Friday (7:30AM -4:30PM)

Outpatient visits to the clinics are limited to the patient and a maximum of one other person. For example, if a child has an appointment in the Children’s Clinic, only one parent or guardian may accompany them. Parents with multiple children should leave other children with a caretaker. Please plan accordingly.

Outpatient Pharmacy

Monday-Friday: 8AM-6PM
Weekends and Holidays: 8AM-5PM

Patients can call ahead to refill prescriptions at 236-8798. Have your prescription number ready. All patients must be screened at the CHCC main entrance door before visiting the pharmacy. Your cooperation is highly appreciated.

Dental Clinic

The CHCC’s Dental Clinic is currently open for dental emergencies only. Dental emergencies include: heavy bleeding from the mouth, tooth trauma, swelling or infection, and severe toothaches (pain prevents you from eating or sleeping and is does not respond to over the counter pain medication).

Dialysis Center

We are temporarily not allowing visitors and caregivers to sit with patients on dialysis during treatment. Patients on dialysis, please call the CHCC Dialysis Center ahead of time at 236-8303/4 if you are experiencing a new cough, fever, shortness of breath, or any other symptoms that are unusual for you.

Funerals

If you plan to visit the CHCC chapel for a funeral, you will be asked to limit the number of visitors to 10 people in the chapel at one time. This is done to increase the physical space between individuals so we can avoid the spread of illness and protect the safety of our health care facility. Your cooperation is highly appreciated.

Cafeteria

The cafeteria has adjusted their hours to Monday to Friday 7AM to 1PM. We are limiting the number of visitors in the cafeteria to 10 people at one time.

COVID-19: Frequently Asked Questions

March 18, 2020

Q: I’m worried about COVID-19 in the CNMI. What should I do?
A: If you feel well, practice good hygiene and social distancing. Laboratory testing for COVID-19 is only available for extreme cases. There is no voluntary testing in the CNMI for people who are feeling well.

How to practice good hygiene: Wash your hands for at least 20 second with soap and water, avoid touching your face, cover coughs and sneezes with a tissue or your sleeve.
How to practice social distancing: Stay home if possible, and stay away from large gatherings. Avoid close contact with others such as kissing, hugging, or shaking hands. Avoiding close contact with people helps you to avoid catching the virus yourself and passing it on. Even if you don’t have symptoms, you can pass on the virus to someone who may be more vulnerable.

Q. I’ve recently travelled to Guam and want to get tested for COVID-19. Where can I go?
A. If you don’t feel sick, practice good hygiene and social distancing. There is currently no testing available for those who do not have symptoms of COVID-19.

If you feel unwell, but don’t have a temperature higher than 100 degrees Fahrenheit or don’t have difficulty breathing, stay home and take care of your symptoms.

If you feel unwell, and have a temperature higher than 100 degrees Fahrenheit or have difficulty breathing, call your primary care provider or see a medical professional for screening in front of the CHCC main entrance beginning Wednesday, March 18th at 9am. This screening does not include laboratory testing.

If you have been contacted by a Guam public health official to let you know that you have been exposed to an individual that has been confirmed positive for COVID-19, then you should follow strict home quarantine if you feel well, and notify CNMI health officials by calling (670) 236-8209. If you have symptoms, call your primary care provider.

Q. Can I get a test for COVID-19 in the CNMI?
A. No. No laboratories in the CNMI are capable of testing for COVID-19 as of March 16th, 2020. Currently, Guam, which is the closest location for COVID-19 tests in the CNMI, will only accept tests from seriously ill, hospitalized patients who have a very high possibility of exposure and
who meet the surveillance and epidemiology criteria. CNMI and Guam authorities collaboratively decide which cases are high priority to be tested. Patients with no or mild symptoms will not be prioritized for testing.

Q. What treatment is available if someone tests positive for COVID-19?
A. There is no cure for the virus which causes COVID-19. Treatment for individuals who test positive for COVID-19 is limited to managing symptoms while the illness runs its course. If symptoms are mild, home management of symptoms is sufficient. Many people do recover fully from the virus.

Q. I have an upcoming trip planned next week. Should I go?
A. Travel is strongly discouraged at this time.

Q. Should I have my employees work from home?
A. If telework is a viable option for your business, yes.

Q. Should I require my employees to get a medical clearance before coming to work?
A. No. There is no “medical clearance” available for the COVID-19 virus. If an employee is sick, allow them to stay home or seek medical care, if needed. Requiring employees who do not feel sick to get a “clearance” from a medical professional does not reduce the risk of COVID-19 transmission and overwhelms our health care system.

Q. My prescription has run out, and I need to renew it. What should I do?
A. Call your primary care provider to see how you can get your prescription renewed.
If you are on Medicaid, Medicaid has approved medication fills for up to 90 days during this emergency.

Keeping Up with the Coronavirus

Every day, we’re inundated with social media posts and news coverage about the ongoing outbreak of COVID-19 across the world. It can be hard to know what information to trust or where to go for reliable updates and news. Before you click ‘Share’ it’s worth making sure that the post, article, or meme you’re looking at contains information or data from a trustworthy source.

One trustworthy source is your local health department – in this case that would be us! The CHCC shares updates and information with the public in a variety of ways online:

You can also find updates and information from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), among many other trustworthy organizations. Regardless of where you’re getting your updates, it’s worth taking a few minutes to fact check and make sure you aren’t spreading misinformation online!

Stay Home When You Are Sick! A Home-Care Guide

When you are sick, it is important to stay home from work, school, and social events so that you can avoid spreading the illness to others and throughout the community. This is especially important if you are coughing or sneezing. Tiny droplets of fluid fly out of your mouth and nose when you cough or sneeze, which can then get into healthy people’s eyes, nose, and mouth and make them sick. Here are some guidelines for protecting members of your household and the community from catching your illness.

Stay home, except to get medical care.

You can recover from mild illnesses at home. Do not go to work, school, church, or public areas. Do not allow visitors into your home. Members of your household will need to provide support for things like getting groceries, prescriptions, and other personal needs. Drink plenty of fluids and take over the counter medication for your symptoms. Always follow product label instructions.

Call ahead before going to the doctor.

If you have a doctor’s appointment, call your doctor’s office ahead of time and tell them about your symptoms. Clinic staff may also ask about your recent travel history. Calling ahead will allow the clinic staff to give you guidance as to whether you should take appropriate steps to prevent other people from becoming exposed to the illness that is making you feel sick.

Separate yourself from other people in your home.

As much as possible, you should stay in a specific room and away from other people in your home. You should also use a separate bathroom, if available. You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding. After using these items, they should be washed thoroughly with soap and water.

Practice good hygiene.

Cover your mouth and nose when you cough or sneeze. Throw used tissues in a lined trash can and then immediately wash your hands.

Wash your hands often with soap and water for at least 20 seconds. Wash your hands after coughing or sneezing, before and after touching your face, before eating, and whenever your hands are visibly dirty. If soap and water are not available, clean your hands with alcohol-based hand sanitizer that contains 60 to 95% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Handwashing is always preferable to using hand sanitizer.

Clean all ‘high touch’ surfaces every day. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables. It is also important to clean any surfaces that may have blood, stool, or body fluids on them. Use a household cleaning spray or wipe, according to the label instructions. Labels contain instructions for safe and effective use of the cleaning product, including precautions you should take when applying the product, such as wearing gloves and making sure you have good ventilation.

Monitor your symptoms.

Seek medical attention right away if your illness is worsening or you are developing new symptoms such as difficulty breathing. Before seeking care, call your doctor and give them details about your illness. If you have a medical emergency and need to call 911, notify the dispatch personnel that you have a cough, fever, and/or shortness of breath, especially if you have traveled to Asia in the last 2 weeks or have been exposed to someone who has. If possible, put on a facemask or scarf before emergency medical services arrive.

CHCC Clinic: (670)234-8951