Category Archives: Services Update

CHCC Services Update: April 17

COVID-19 Resources and Services

COVID-19 Info Lines: 285-1352 / 1542 / 1672 / 1854
Available Daily from 7:30AM to 8:00PM
Members of the community who are concerned about COVID-19-like symptoms they are experiencing can call the CHCC’s COVID-19 Info Lines to describe their symptoms and determine if they should speak with a medical professional. Callers can choose to talk to medical staff via a video chat or the telephone about the symptoms they’re having.

Mental Health Support Lines: 285-1856 / 1857
Available Monday-Friday from 7:30AM to 4:30PM
For mental health support and coping skills.

COVID-19 Information and Resources on the CHCC Website
http://chcc.gov.mp/coronavirusinformation.php

Entrance Screening
Everyone will be screened for symptoms and recent travel, and have their temperature taken before entering the CHCC facility. We are temporarily suspending visiting hours.

COVID-19 Health Tent

Monday to Friday (7:00AM-6:00PM) | Saturday and Sunday (8:00AM-5:00PM)
Patients arriving at CHCC with respiratory symptoms or fever will be screened outside of the main CHCC facility in a tent near the main hospital entrance on the upper level. During patient examination, the medical provider will determine if the patient has COVID-19 symptoms and provide care as needed.

Parking

The upper level parking area of the CHCC’s Navy Hill Campus will not be available for use. A Medical Care and Treatment site is being erected as a preparedness and infection control measure.

You may park in the lower level parking areas, or at the tennis courts at the corner of Navy Hill Rd. and Chalan Pale Arnold (see map below). This does not affect the drive-thru pharmacy service on the lower level.

A COTA bus will be available for shuttling staff and patients to and from the tennis courts. In order to ride the COTA shuttle, you MUST wear a face covering.

Outpatient Clinics

Family Care Clinic: Monday to Friday (7:30AM -4:30PM) and Saturday (8AM-5PM by appointment only)
Women’s Clinic: Monday to Friday (7:30AM -4:30PM)
Children’s Clinic: Monday to Friday (7:30AM -4:30PM)

Call 234-8951 to schedule an appointment at any of the CHCC outpatient clinics.

Outpatient visits to the clinics are limited to the patient. For example, if a child has an appointment in the Children’s Clinic, only one parent or guardian may accompany them. Parents with multiple children should leave other children with a caretaker. Please plan accordingly.

Telemedicine is now available at the CHCC
We’re taking social distancing seriously! If you have an appointment scheduled at the Family Care Clinic or Children’s Clinic, you may be able to visit your doctor from home via phone or internet.

If you already have an appointment scheduled, call to see if your visit can be switched to telemedicine. Unfortunately, we may not be able to accommodate every request. The ability for our providers to conduct a remote visit depends on the reason for your visit, and the type of care you need.

Pay your bill by phone
The CHCC is available to receive credit card payments over the phone by calling 670-236-8319. Someone will be available 24/7 to receive and process your payment. We accept VISA, MASTERCARD, JCB, & DISCOVER cards.

Outpatient Pharmacy

OPEN Monday to Friday (8:00AM-6:00PM); Weekends and Holidays:(8:00AM-5:00PM)

For refill: Patients can call ahead to refill prescriptions at 236-8798. Have your prescription number ready. Electronic-transmission of prescriptions (eRx) by medical providers is encouraged or can be sent by fax to 233-1156.
To pickup: The CHCC Outpatient Pharmacy is set up to do curbside pickup of medications at the Public Health/Dental entrance.
To drop off: Patients coming from the community, ER, or clinics can drop off prescriptions in this area by car or drive-through.
For payment: We are accepting cash and/or card payments at the drive-thru area.

Dental Clinic

OPEN Monday to Friday (7:30AM -4:30PM)

The CHCC’s Dental Clinic is currently open for dental emergencies only. Dental emergencies include: heavy bleeding from the mouth, tooth trauma, swelling or infection, and severe toothaches (pain prevents you from eating or sleeping and is does not respond to over the counter pain medication).

Public Health Services

Immunization Clinic
For children’s vaccinations, please visit the CHCC Children’s Clinic. For adult vaccinations, please visit CHCC Family’s Care Clinic.

Tuberculosis/Hansen’s Prevention Program & HIV/STD/VH Program
Patients of these programs will be contacted by program staff for more information.

Breast and Cervical Cancer Screening Program and Nicotine Cessation Program services are temporarily unavailable.

Environmental Health Services

Food safety training, vessel clearance, food & drink inspection and complaint follow-ups, and burial plot assignments are still available.

Monday to Friday 7:30AM-4:30PM
Please call 664-4870/72/73

Other CHCC Services

Health & Vital Statistics Office
OPEN Monday to Friday (7:30AM-11:30AM)

Cafeteria
The cafeteria has adjusted their hours to Monday to Friday 7:00AM-1:00PM We are limiting the number of visitors in the cafeteria to 10 people at one time.

Funerals
If you plan to visit the CHCC chapel for a funeral, you will be asked to limit the number of visitors to 10 people in the chapel at one time. This is done to increase the physical space between individuals so we can avoid the spread of illness and protect the safety of our health care facility. Your cooperation is highly appreciated.

Stay home! Save Lives! Stay safe Marianas.

CHCC Services Update: March 30

COVID-19 RESOURCES

COVID-19 Info Line
For information about COVID-19 symptoms and other information. Please call 285-1352/1542/1672 or 1854. Available 24/7.

Mental Health Care Line
For mental health support and coping skills.
please call 285-1856/1857. Available 24/7.

CHCC Facebook: www.facebook.com/cnmichcc

CHCC website: www.chcc.gov.mp

Entrance Screening

All visitors to the CHCC will be screened for symptoms and recent travel, and have their temperature taken. Non-patients with a fever will not be allowed in the facility.

No guests are allowed in the CHCC hospital. Patients who are admitted to the hospital will be limited to one caretaker at a time.

COVID-19 Health Tent

Patients arriving at CHCC with respiratory symptoms or fever will be screened outside of the main CHCC facility in a tent near the main hospital entrance on the upper level.

Monday to Friday 7AM-6PM | Saturday and Sunday 8AM-5PM

Outpatient Services

Family Care Clinic: Monday – Friday (7:30AM -4:30PM) and Saturday (8AM-5PM by appointment only)
Women’s Clinic: Monday – Friday (7:30AM -4:30PM)
Children’s Clinic: Monday – Friday (7:30AM -4:30PM)

Outpatient visits to the clinics are limited to the patient and a maximum of one other person. For example, if a child has an appointment in the Children’s Clinic, only one parent or guardian may accompany them. Parents with multiple children should leave other children with a caretaker. Please plan accordingly.

Outpatient Pharmacy

Monday-Friday: 8AM-6PM
Weekends and Holidays: 8AM-5PM

Patients can call ahead to refill prescriptions at 236-8798. Have your prescription number ready. All patients must be screened at the CHCC main entrance door before visiting the pharmacy. Your cooperation is highly appreciated.

Dental Clinic

The CHCC’s Dental Clinic is currently open for dental emergencies only. Dental emergencies include: heavy bleeding from the mouth, tooth trauma, swelling or infection, and severe toothaches (pain prevents you from eating or sleeping and is does not respond to over the counter pain medication).

Dialysis Center

We are temporarily not allowing visitors and caregivers to sit with patients on dialysis during treatment. Patients on dialysis, please call the CHCC Dialysis Center ahead of time at 236-8303/4 if you are experiencing a new cough, fever, shortness of breath, or any other symptoms that are unusual for you.

Funerals

If you plan to visit the CHCC chapel for a funeral, you will be asked to limit the number of visitors to 10 people in the chapel at one time. This is done to increase the physical space between individuals so we can avoid the spread of illness and protect the safety of our health care facility. Your cooperation is highly appreciated.

Cafeteria

The cafeteria has adjusted their hours to Monday to Friday 7AM to 1PM. We are limiting the number of visitors in the cafeteria to 10 people at one time.